Essential Duties & Responsibilities

In Your First Year You Will (What Success Looks Like)

First 30 Days

• Develop a working knowledge of the QMS, ERP system, engineering change process, customer quality requirements, and document control procedures.
• Learn how quality information flows between Engineering, Manufacturing, Purchasing, Planning, and Quality.
• Build strong cross-functional relationships while becoming familiar with customer flow-downs, shipment documentation, and manufacturing records.
• Identify opportunities to improve documentation accuracy and administrative workflow.

 

By 60 Days

• Independently coordinate engineering change notices, document revisions, and ERP updates.
• Maintain customer flow-down requirements and communicate quality requirements throughout manufacturing.
• Coordinate shipment documentation and certifications.
• Maintain quality databases and production and Non-Conforming Material records supporting traceability.

 

By 90 Days

• Become the primary coordinator for engineering changes, quality documentation, and quality system records.
• Ensure Manufacturing, Engineering, and Quality have timely access to accurate information.
• Recommend workflow improvements.
• Support continuous improvement by strengthening document control and quality system processes.

 

By 12 Months

• Serve as the trusted administrator of the operational processes supporting the Quality Management System.
• Ensure engineering changes, ERP records, shipment documentation, and quality records remain accurate and audit-ready.
• Continuously improve document workflows.
• Provide Reporting for Quality Audit and Non-conforming Material resolutions.
• Enable the Quality team to focus on inspections through efficient quality systems administration.

 

How You Know You Are Winning

• Engineering changes are processed accurately and on schedule.
• ERP data, quality records, and manufacturing documentation remain accurate and audit-ready.
• Customer quality flow-down requirements are communicated effectively.
• Shipment documentation is complete and available when needed.
• Quality information flows efficiently between departments via structured reports.
• Administrative workflows improve through standardization and process improvement.
• Quality Engineers and Inspectors spend more time on technical quality activities.
• Internal customers rely on you as the trusted resource for quality documentation and ERP maintenance.

Position Requirements

Who You Are

• You enjoy organizing complex information and creating systems that keep work moving.
• You naturally see connections between people, processes, and information.
• You take pride in accuracy because quality begins with reliable data.
• You enjoy improving processes and eliminating unnecessary work.
• You communicate effectively across departments.
• You are dependable, analytical, and proactive.

 

Desired Qualifications

• Associate's or Bachelor's degree in Business, Quality, Manufacturing, Engineering Technology, or related field preferred, or equivalent experience.
• Experience supporting Quality, Manufacturing, Engineering, Document Control, or ERP administration.
• Experience processing ECNs/ECOs or document revisions preferred.
• Experience with ERP systems and electronic databases.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Familiarity with AS9100, ISO 9001, or other Quality Management Systems preferred.
• Excellent organizational, communication, and time management skills.