CAQN HR

Non-conforming Material System

Requirement

All material found to be defective per Clear Align, here to referred to as buyer, specification(s) at the Supplier’s facility must be withheld from shipment to buyer until the nonconformances have been reported to the Clear Align Supply Chain Representative and analyzed by the Clear Align Material Review Board (MRB).

• The defective material must be identified with clear marking in a nonpermanent method or tagged as such if approved for shipment.
• A copy of any buyer’s authorization to ship document must accompany the material and a copy sent to the Clear Align Supply Chain Representative who will send to project Quality Assurance engineer upon receipt.
• The supplier will not be delegated the authority to process nonconformances or to establish an MRB for material specified on the Purchase Order for any buyer materials. Unless expressly conveyed in writing by the buyer’s Supply Chain Representative.