Clear Align is seeking a highly organized, detailed oriented, Office Manager & Employee Experience Coordinator to support executive leadership, human resources, and operations in maintaining a world-class manufacturing facility. This role will oversee daily office functions, manage employee experience initiatives, support administrative processes. The ideal candidate is a forward-thinking and hands‑on problem‑solver proficient with Excel, ERP/HRM platforms, and AI tools like ChatGPT—who communicates promptly and reliably in a face-paced environment. This is a highly visible role at the center of employee culture and customer experience—supporting Clear Align’s mission to deliver unrivaled customer focus.
Essential Duties & Responsibilities
Office Management & Facility Support
- Serve as the first point of contact for visitors; ensure secure entry, conference room setup, and guest hospitality (including meals and logistics)
- Manage office supply inventory, vendor coordination, and general upkeep across our 78,000 sq. ft. facility
- Lead office décor and furniture planning to reflect a high-tech, professional environment; track and manage related budgets
- Monitor and answer multi-site company phone lines
Employee Experience & HR Support
- Assist with employee timekeeping process, PTO/Sick Time tracking, and processing consultant hours
- Serve as a go-to resource for employee questions and benefit inquiries; become a knowledgeable liaison on benefit programs, employee resources and related policies
- Support the Safety Committee: organize meetings, maintain Safety Data Sheets, ensure OSHA compliance, and organize HAZCOM and emergency procedure trainings-monitoring for regulatory compliance.
- Track employee training records and manage onboarding documentation and internal HR communications
- Support HR Leadership in updating HRM systems and maintaining confidential records.
- Organize and oversee employee engagement initiatives, including the Best Places to Work Committee, Token Center, and milestone gifts.
- Plan and execute company-wide events and team-building initiatives
Tech-Driven Executive Support
- Learn and operate within the Visual Manufacturing ERP system (Infor)
- Pull and analyze operational data using advanced Excel functions (pivot tables, VLOOKUP, etc.)
- Use ChatGPT and automation tools to improve office management and executive support related workflows, reporting, and documentation
Position Requirements
- 2–5 years of work experience in office management, HR support, or manufacturing operations
- Strong proficiency in Microsoft Excel, ERP systems (Visual Manufacturing Infor a plus), and timekeeping tools
- Experience with HR processes including HRM systems management a plus
- Fluent in using ChatGPT and AI applications for workflow enhancement and documentation
- Strategic and tactical thinker with the ability to anticipate needs, solve problems, and streamline processes
- Highly organized, responsive, and dependable under pressure
- Excellent written and verbal communication skills
- Experience in a defense or manufacturing environment is a plus, but we’re happy to train a highly capable candidate with the right skills, mindset, and professionalism.
- US person required